Our family just moved in to a brand new home built by the Stone Cottage team. We never imagined building a new home but ever since our first meeting the experience has been awesome. They were accommodating to our needs and offered recommendations we didn't even think about. We have and will continue to refer people to Stone Cottage. Thanks again Troy Brian Sheryl Lindsey and the rest of the Stone Cottage team!
Ross P.
My Clients began looking for a new construction builder in June 2018. We visited with many local and national builders with projects in the south suburbs. Personally, I learned of Stone Cottage Construction through a colleague who had built a home with them nearly four years prior and shared her positive experience with me, which led us to visit several of the Stone Cottage models and were impressed with the quality of work and reasonable prices. In comparison to the larger national builders, the great attention to detail they provide to each home they construct and the care and diligence they took with each home and customer was admirable. Some of the larger companies can cut corners and try to mass produce as many new homes as possible to churn profit and fail at customer service, but that was never how the past customer and my clients felt with their experience working with Stone Cottage. We also appreciated the basic package contained upgrades that the other builders tend to upcharge for. Items such as enamel on the doors, stone on exterior, water softener and granite were included as part of the standard package. In August 2018, we met their team to discuss the process and answer questions. Stone Cottage provided exceptional customer service. They were all patient, understanding and it was apparent that they had pride in what they were selling. Their pricing was transparent and easy to understand without hidden fees. We appreciated their patience and ideas/recommendations on the design. After the first contact with Stone Cottage, the decision was very easy for my Clients to build with the local builder. Despite my Clients making a few changes during the design phase, the purchase price can in at exactly what the purchase agreement stated. My Clients moved into their new home in January 2019. As a realtor, I found the process very easy and problem - free. I actually found myself feeling guilty that I wasn't needed more. However this goes to show that my Clients were in trusted hands and the process was very efficient and issue free that heavy realtor involvement was not needed. There were no surprises throughout the process. My Clients were extremely pleased with the end to end process and outcome. The home was complete on time and small list of punch items were also complete timely. Additionally, Stone Cottage were very understanding with some obstacles that arose (unrelated to their work) and provided some exceptions to my Clients, such as allowing them to move their belongings into the house before closing. I would highlight recommend Stone Cottage Construction to anyone looking to build.
Stacy (Realtor)
My husband and I are so happy that we decided to build with Stone Cottage! We looked at several homes/builders over the past few years before finding the perfect layout. We were impressed with the quality of craftsmanship in the Stone Cottage models. Troy and Lindsey really listened to what we wanted in a home and helped us create a plan that suited our needs. If we had questions or concerns Lindsey responded in a timely manner. We liked being informed about each step in the building process. The selections process was really fun and the designers were very helpful. Over all we are pleased with our building experience with Stone Cottage and would recommend them.
Bambi and Bryan