My Clients began looking for a new construction builder in June 2018. We visited with many local and national builders with projects in the south suburbs. Personally, I learned of Stone Cottage Construction through a colleague who had built a home with them nearly four years prior and shared her positive experience with me, which led us to visit several of the Stone Cottage models and were impressed with the quality of work and reasonable prices. In comparison to the larger national builders, the great attention to detail they provide to each home they construct and the care and diligence they took with each home and customer was admirable. Some of the larger companies can cut corners and try to mass produce as many new homes as possible to churn profit and fail at customer service, but that was never how the past customer and my clients felt with their experience working with Stone Cottage. We also appreciated the basic package contained upgrades that the other builders tend to upcharge for. Items such as enamel on the doors, stone on exterior, water softener and granite were included as part of the standard package. In August 2018, we met their team to discuss the process and answer questions. Stone Cottage provided exceptional customer service. They were all patient, understanding and it was apparent that they had pride in what they were selling. Their pricing was transparent and easy to understand without hidden fees. We appreciated their patience and ideas/recommendations on the design. After the first contact with Stone Cottage, the decision was very easy for my Clients to build with the local builder. Despite my Clients making a few changes during the design phase, the purchase price can in at exactly what the purchase agreement stated. My Clients moved into their new home in January 2019. As a realtor, I found the process very easy and problem - free. I actually found myself feeling guilty that I wasn't needed more. However this goes to show that my Clients were in trusted hands and the process was very efficient and issue free that heavy realtor involvement was not needed. There were no surprises throughout the process. My Clients were extremely pleased with the end to end process and outcome. The home was complete on time and small list of punch items were also complete timely. Additionally, Stone Cottage were very understanding with some obstacles that arose (unrelated to their work) and provided some exceptions to my Clients, such as allowing them to move their belongings into the house before closing. I would highlight recommend Stone Cottage Construction to anyone looking to build.
Stacy (Realtor)
We recently built our home with Stone Cottage Construction and had a great experience. From start to finish, everything was great. The entire team was great to work with, and very helpful. There is no wasted space in our home and that’s just what we wanted. Building a home can be quite stressful and overwhelming, but this was not at all. We will continue to recommend them to anyone looking for a new home. Thank you so much, we love our beautiful new home!
The K’s
We want to thank everyone at Stone Cottage Construction for everything they did to make our wonderful new home a reality! The entire process, from selecting a lot and floor plan to selecting finishes through construction and closing was smooth and efficient. Everyone took the time to listen to our needs. Custom touches were welcome, and the issues that inevitably come up during new home construction were quickly and professionally fixed. I haven’t even mentioned the quality of construction yet. Needless to say, the quality of construction is top notch from structural and mechanical right down to finished surfaces. I feel like our home is built to last. Throughout our building experience, everyone with Stone Cottage was friendly and helpful. I would recommend Stone Cottage Construction without hesitation. Your team built us a home that our family will love for many years to come. Thank you!
Tom and Jaime K.