My Clients began looking for a new construction builder in June 2018. We visited with many local and national builders with projects in the south suburbs. Personally, I learned of Stone Cottage Construction through a colleague who had built a home with them nearly four years prior and shared her positive experience with me, which led us to visit several of the Stone Cottage models and were impressed with the quality of work and reasonable prices. In comparison to the larger national builders, the great attention to detail they provide to each home they construct and the care and diligence they took with each home and customer was admirable. Some of the larger companies can cut corners and try to mass produce as many new homes as possible to churn profit and fail at customer service, but that was never how the past customer and my clients felt with their experience working with Stone Cottage.
We also appreciated the basic package contained upgrades that the other builders tend to upcharge for. Items such as enamel on the doors, stone on exterior, water softener and granite were included as part of the standard package.
In August 2018, we met their team to discuss the process and answer questions. Stone Cottage provided exceptional customer service. They were all patient, understanding and it was apparent that they had pride in what they were selling. Their pricing was transparent and easy to understand without hidden fees. We appreciated their patience and ideas/recommendations on the design. After the first contact with Stone Cottage, the decision was very easy for my Clients to build with the local builder. Despite my Clients making a few changes during the design phase, the purchase price can in at exactly what the purchase agreement stated. My Clients moved into their new home in January 2019. As a realtor, I found the process very easy and problem – free. I actually found myself feeling guilty that I wasn’t needed more. However this goes to show that my Clients were in trusted hands and the process was very efficient and issue free that heavy realtor involvement was not needed. There were no surprises throughout the process. My Clients were extremely pleased with the end to end process and outcome. The home was complete on time and small list of punch items were also complete timely. Additionally, Stone Cottage were very understanding with some obstacles that arose (unrelated to their work) and provided some exceptions to my Clients, such as allowing them to move their belongings into the house before closing. I would highlight recommend Stone Cottage Construction to anyone looking to build.
Stacy (Realtor)
Once we decided to build our home, we began the process of looking for a builder who had the workmanship, quality and style of home we wanted. We also needed to find a custom builder so we could design it exactly as we wanted. This was going to be our forever home, so we took our time going to open houses, Parade Of Homes, and online shopping. We built our first home in Lakeville in 1989, so we were very familiar with what was ahead of us. We had appointments with several other builders, then walked into one of Stone Cottage’s models. We were greeted by Sheryl and felt an instant connection with her. She was very knowledgeable of Stone Cottage’s models, lots, materials, etc. We then met with Troy and quickly decided that this was the builder we wanted to work with, and who would work with us, as we intended to do some of the work ourselves. Stone Cottage was one of the few builders who agreed to that. We found our lot out in the country, and Troy met us there to determine if this was a good lot, where to put the house, etc. His expertise was invaluable.
We visited the build site every day to see what had been accomplished. We got to know some of the workers as we were very involved in the process. Once we were ready to do some of the work ourselves, Troy and Brian were very accommodating letting us know when we should be done with what we were doing (laying tile and Installing the Wirsbo for example) so not to slow down the next set of workers who were scheduled to be at the house. We love our new home, the people we worked with, the designers who helped us pick out the finishes inside and out, Troy, Sheryl and Brian who worked side by side with us to help us not only envision our new home, but helped make it happen. We highly recommend Stone Cottage to anyone who is looking for a custom home builder.
Ron and Kris
We had a fabulous experience with you guys, from the beginning to the almost end. Troy & Sheryl sat with us for over 2 hours detailing what our home could be and the exact pricing it would come out to be. That was before we even decided to build with Stone Cottage. We were impressed with the model and happy it was realistic and not over the top to something we couldn’t actually attain. We managed to even come in under out budget by a few thousand dollars. Any “problems”…I quote that as the few things that didn’t go according to plan were in our favor and Brian was excellent at communicating them and making sure it wasn’t our problem. These things actually ended up in upgrades with no compromise to the product. Selections were made easy with design help and the majority of things being in one place. Katie was great and timely with responses every time I emailed, even if it was something done. She would be sure to let us know she forwarded questions or communication if she didn’t have the answer. Brian would then we great as well at getting back to answer questions during the construction process. We had unrestricted access to our home the entire time and got to enjoy our building process and the excitement as it all came together. Due to Minnesota weather we haven’t gotten our drive way or yard yet but I can only imagine with how things have gone thus far we will feel like a priority and have our loose ends tied up as soon as weather allows. We couldn’t we happier with our experience and our home. I would and have already recommend others who are interested in building to use Stone Cottage.
Client
Building with Stone Cottage has been an amazing experience! We have nothing, but wonderful things to say about the process and the exceptional people we met with during this journey. They have been patient and encouraging as we explored our options for a new home and settled in on new construction. We met with Troy and Sheryl several times as we developed the floor plan for our home. Troy and Sheryl were both very knowledgeable and had wonderful input as we made decisions and adjustments. The floor plan they presented utilized space in every area to maximized functionality and design. They were willing to answer any and all of our questions and helped us make decisions to best meet our needs. Our meeting with Che Bella was exceptional. Stefanie was also incredibly knowledgeable. She offered wonderful suggestions and support as we made all of the decisions for the selections process. She was always willing to talk through ideas with us and help us think about the big picture for the design of our home. Our home is now under construction and we have continued to be impressed with the professionalism and support we have received from all members of the Stone Cottage company. Everyone we have met along the way has treated our home like it was their own and had taken great lengths to make our home a priority and the workmanship has been second to none. We could go on and on about our experience and all of it would be positive. We are continually impressed by Stone Cottage at each step during this process. We anxiously await the completion of our home but will look back on this process with such joy. We are so thankful for the experience we have had with Stone Cottage.
Jen
My husband and I are so happy that we decided to build with Stone Cottage! We looked at several homes/builders over the past few years before finding the perfect layout. We were impressed with the quality of craftsmanship in the Stone Cottage models. Troy and Lindsey really listened to what we wanted in a home and helped us create a plan that suited our needs. If we had questions or concerns Lindsey responded in a timely manner. We liked being informed about each step in the building process. The selections process was really fun and the designers were very helpful. Over all we are pleased with our building experience with Stone Cottage and would recommend them.
Bambi and Bryan
Thank you again for your assistance with the purchase of the Stone Cottage Construction home last Fall. I spoke with my buyers last week and they are thrilled to be settled and loving the home. As you recall, my buyers had purchased in Bloomington a few years ago. They called me because they went through this home at an open house and immediately fell in love with it. We scheduled a showing and confirmed their interest. I want to put it in print how “beyond pleased” I am with how the process went. I’ve worked with other builders and Stone Cottage has set a high bar from quality of workmanship as well as outstanding service. I’m still telling agents and buyers about the most thorough walk through I’ve ever been on. Still can’t believe that the owner walked through and not only offered detailed explanations of everything that had been done, but also addressed requests down to touch up of paint. There are absolutely no outstanding projects and if you’ve dealt with new builds, you know how rare that is. Your assistance was key too Sheryl. I appreciate your attention to detail and willingness to work with my buyers timing of the sale of their home. Great experience all the way around and would be more than happy to field any/all calls from prospects or agents.
Dan B. Realtor
We want to thank everyone at Stone Cottage Construction for everything they did to make our wonderful new home a reality! The entire process, from selecting a lot and floor plan to selecting finishes through construction and closing was smooth and efficient. Everyone took the time to listen to our needs. Custom touches were welcome, and the issues that inevitably come up during new home construction were quickly and professionally fixed. I haven’t even mentioned the quality of construction yet. Needless to say, the quality of construction is top notch from structural and mechanical right down to finished surfaces. I feel like our home is built to last. Throughout our building experience, everyone with Stone Cottage was friendly and helpful. I would recommend Stone Cottage Construction without hesitation. Your team built us a home that our family will love for many years to come.
Thank you!
Tom and Jaime K.
We love our house and are enjoying having our Grandson visit each day. Jerry has his workshop (“toy room”) up and running so he is happy. We are so pleased with our new home. We appreciate all the help Lindsey gave us too…she was so great to work with during the building process. We are really pleased with the job Don did on repairing the hole in the kitchen as well as fixing the windows. [service work request] We love it [the home] and thank you all for the professional work and quick responses to our questions during this time.
Jerry and Kathy C.
Stone Cottage Team – I’ve been meaning to send an email for quite some time, but you all know how busy things are when your moving into a new house! Patty and I wanted to send a huge THANK YOU to the entire team for all of your help throughout our decision making and building process. You were all extremely courteous and responsive to our questions and requests throughout it all. You put us at ease, knowing we were working with a solid team of professionals who provided honest information and conducted their business with integrity. In fact, we’ve discussed our building experience with quite a few co-workers and friends and shared with each of them how, if we ever need to build again, we’d like to experience to be almost exactly like that we just had. Thank you again for everything!
Evan and Patty C.
We recently built our home with Stone Cottage Construction and had a great experience. From start to finish, everything was great. The entire team was great to work with, and very helpful. There is no wasted space in our home and that’s just what we wanted. Building a home can be quite stressful and overwhelming, but this was not at all. We will continue to recommend them to anyone looking for a new home. Thank you so much, we love our beautiful new home!
The K’s
Our family just moved in to a brand new home built by the Stone Cottage team. We never imagined building a new home but ever since our first meeting the experience has been awesome. They were accommodating to our needs and offered recommendations we didn’t even think about. We have and will continue to refer people to Stone Cottage. Thanks again Troy Brian Sheryl Lindsey and the rest of the Stone Cottage team!
Ross P.
